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When a Candidate enters a mapped hiring stage on a Recruit CRM job, InterviewFlowAI sends them an interview invitation. When they finish, the score, recommendation, and report link are added as a note on their Recruit CRM profile. You can also move Candidates to a hiring stage based on their interview status or score.

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Before you start

You need:
  • Owner access in InterviewFlowAI.
  • Admin access in Recruit CRM.
  • An active InterviewFlowAI Interviewer for the job.

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Set up the integration

1

Copy your Recruit CRM API token

In Recruit CRM, go to Admin Settings > API & Integrations and copy your API token.
Treat the token like a password. Don’t share it in email or chat.
2

Connect Recruit CRM

In InterviewFlowAI, open ATS & Integrations. Find Recruit CRM and click Open setup. Paste the token into API token and click Connect.A Connected badge appears. InterviewFlowAI creates the Recruit CRM webhooks for you.
3

Map a Recruit CRM job to an Interviewer

Under Candidate automation, click Add mapping and choose:
  • Recruit CRM job: the job Candidates are assigned to.
  • Trigger stage: the hiring stage that sends the invitation, such as Screening. To invite Candidates as soon as they’re added to the job, choose the first stage, such as Assigned.
  • InterviewFlowAI interviewer: the Interviewer the Candidate takes.
Click Save automation. Add one mapping for each job.
4

(Optional) Move Candidates when their status changes

Under the mapping, pick a Recruit CRM stage for any InterviewFlowAI status, such as Interview completed, Declined, or Invite expired. Leave a status on Don’t move to skip it. Click Save automation.
To reject Candidates in Recruit CRM, map Declined and Opted out to your rejection stage.
5

(Optional) Move Candidates by interview score

Under the mapping, expand Move by interview score. For each range, enter a From score and To score between 0 and 100, and choose a hiring stage in Move to. Click Save automation.For example, send 70–100 to your next interview stage, 50–69 to a review stage, and 0–49 to your rejection stage.
  • You can set up to three ranges. Each range includes both ends, so 50–69 and 70–100 don’t overlap.
  • Ranges can’t overlap. InterviewFlowAI won’t save overlapping ranges.
  • A score inside a range overrides the Interview completed stage. A score outside every range uses the Interview completed stage, if you set one.
  • The stage change includes the score as a remark, for example InterviewFlowAI: interview score 42/100.
  • Choose the job first. The stage list comes from that job’s hiring pipeline, and changing the job clears the stages you picked.
6

Test with one Candidate

Move a test Candidate with your own email address into the trigger stage. Check that the invitation arrives, complete the interview, then open the Candidate’s Notes in Recruit CRM to see the result.

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Good to know

  • Each Candidate gets one interview per Interviewer. Moving them into the stage again doesn’t send a second invitation.
  • Candidates already in the trigger stage before you save the mapping aren’t invited. Move them out of the stage and back in.
  • When a Candidate completes a retake, InterviewFlowAI moves them again based on the new score.
  • If resume screening is on for the Interviewer, the Candidate’s Recruit CRM resume is screened first. PDF and DOCX files up to 5 MB are supported.
  • The job list shows your first 500 Recruit CRM jobs.
  • If you replace your Recruit CRM token, paste the new one and click Update connection.

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Troubleshooting

Still stuck? Email support@interviewflowai.com with the job name and Candidate email. Don’t include your API token.