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This step controls how the interview runs and what Candidates must provide before they start.

Timing and language

The Timing & Language section with Interview Language set to English and Max. Interview Duration set to 10, and the Link & Retakes section with Link Expiration set to 4 days and Max Retakes Allowed set to 0 (No retakes).

Timing & Language and Link & Retakes, with their defaults.

  • Interview Language: The language the AI interviews in.
  • Max. Interview Duration (minutes): 10 to 60 minutes. The default is 10.
The first 10 minutes are included. Each extra 5 minutes uses 0.5 credits.
Changing Interview Language resets the interview messages to that language’s defaults. Pick the language before you edit the messages.
  • Link Expiration (days): How long the interview link works, from 1 to 365 days. The default is 4.
  • Max Retakes Allowed: 0 to 3 retakes. The default is 0 (No retakes).

Interview channel

The Interview channel section with Web call selected and the Phone only and Allow both options greyed out, and the Candidate Requirements section with Video required, Resume required, Portfolio URL required, and Desktop only switches.

Interview channel and Candidate requirements. Here, phone options and portfolio review aren't included in the plan.

  • Web call (default): Candidates join in their browser.
  • Phone only: Candidates get a phone call.
  • Allow both: Candidates choose phone or web.
Phone interviews need the Growth or Scale plan. First add your Twilio details in Phone call config.

Candidate requirements

  • Video required: Candidates must turn on their camera. Off by default.
  • Resume required: Candidates must upload a resume. It’s always on when Resume based questions are on.
  • Portfolio URL required: Candidates must add a portfolio link. Growth and Scale plans only.
  • Desktop only: Candidates can’t take the interview on a phone or tablet. On by default.
  • Show captions to candidates: Candidates see live captions and the transcript during the interview. On by default.

Intro video

Add a short welcome video that plays before the interview starts.
1

Open the section

Click Expand on the Intro video card.
2

Upload the video

Click Upload intro video and choose a file up to 10MB. MP4 or WebM works best.

Interview messages

Customize what the AI says at the start and end of the interview.
The Intro video card with the Upload intro video button and the note MP4/WebM recommended, and the Interview Messages section with Restore All Defaults, the variables tip, and the Introduction Message, Ice Breaker, and Interview Closing Message fields, each with a Default button.

Intro video and Interview Messages, with the default English messages.

  • Introduction Message: The first thing Candidates hear.
  • Ice Breaker (optional): A friendly opening question.
  • Interview Closing Message: The last thing Candidates hear.
Click Default to restore one message, or Restore All Defaults to reset all three.
Type {fullName}, {firstName}, {jobTitle}, or {jobRole} to personalize a message.
To ask for extra details after the interview, add post-interview questions.

Next step

Click Continue to go to the Application form.